Complimentary Shipping
We offer complimentary shipping and returns on all Malani orders. Your convenience is our priority, and we believe that exceptional jewelry deserves exceptional service without additional costs.
What's Included
- Same-day shipping for orders placed before 2PM EST
- Secure, tamper-evident packaging for all jewelry
- Signature confirmation required for delivery
- Expedited shipping options available at no extra cost
- International shipping assistance for overseas customers
Book an Appointment
We're happy to help you with in-store or virtual appointments. Whether you prefer the personal touch of visiting our showrooms or the convenience of connecting from home, we provide personalized service that works with your schedule.
Appointment Services
- One-on-one consultations with jewelry experts
- Custom design planning and sketching sessions
- Engagement ring selection and sizing
- Jewelry appraisal and authentication services
- Collection viewing by private appointment
Exceptional After-Sales Service
We pride ourselves on our top-of-the-class after-sales services. Our relationship with you doesn't end with your purchase—we provide comprehensive support to ensure your jewelry maintains its beauty and value for generations.
Lifetime Service Benefits
- Professional jewelry cleaning and polishing
- Prong tightening and stone security checks
- Ring sizing and adjustments
- Chain and clasp repairs
- Gemstone replacement and upgrades
Flexible Financing
Make simple monthly payments on most designs with Affirm and other platforms. We believe that exceptional jewelry should be accessible to everyone, which is why we offer flexible financing solutions that work with your budget.
Financing Benefits
- 0% APR options available on qualifying purchases
- Flexible payment terms from 6 to 36 months
- No prepayment penalties for early completion
- Transparent terms with no hidden fees or charges
- Instant decision process for most applications
Ethically Sourced
Malani only works with mines that are enlisted in the Fair Trade program. We are committed to ensuring that every piece of jewelry we create supports responsible mining practices and fair treatment of workers worldwide.
Our Ethical Standards
- Kimberley Process Certification for all diamonds
- Regular audits of mining partners and suppliers
- Support for artisanal mining communities
- Investment in sustainable mining technologies
- Transparent reporting on sourcing practices
Green Manufacturing Process
Our focus on sustainability enables us to employ highly efficient manufacturing processes. We are committed to minimizing our environmental impact while maintaining the highest standards of quality and craftsmanship.
Sustainability Initiatives
- Carbon-neutral shipping and packaging materials
- Partnership with environmental conservation organizations
- Investment in clean manufacturing technologies
- Employee education on sustainability practices
- Annual environmental impact assessments
Equal Opportunity Employer
The Malani family welcomes members of all nationalities, races, and backgrounds. We foster an inclusive environment where diversity is celebrated and everyone has equal opportunities for growth and advancement.
Our Commitment to Equality
- Zero tolerance for discrimination of any kind
- Mentorship programs for underrepresented groups
- Cultural celebration and awareness initiatives
- Anonymous reporting system for workplace concerns
- Regular diversity and inclusion training for all staff
Experience Excellence, Guaranteed by Our Promise
From complimentary shipping to lifetime service—discover why 500,000+ customers choose Malani Jewelers for life's most precious moments.
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